Public records requests

Public records requests, on time

Take requests online, see every legal deadline, assign departments, estimate fees, log what was withheld and why, and deliver records with an expiring secure link.

Records requests queue with due dates and status badges
In practice

What it looks like on a normal day

  • When

    A reporter requests police overtime records

    Then

    The legal clock starts, Police is assigned, and the due date shows in business days with your holidays.

  • When

    Two pages need a home address removed

    Then

    The redaction log records the exemption cited; the records go out by an expiring secure link.

The clock

Deadlines you can see

Presets for state timelines (for example Mississippi and California) plus your own, counted in business days with your holidays.

  • Clarification emails and requester approval of fees
  • Redaction log with the exemption cited
  • Closure letters from templates; reports on volume and on-time rate
Public records request form on the city website

Questions

Is this legal advice?

No. Sentra CMS tracks the deadlines and letters you configure. Your city attorney decides exemptions and timelines.

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