Everything about your address, in one place
Residents enter an address and see their ward, alderman, trash and recycling days, polling place, nearby alerts and their requests. Accounts sign in with an email link — no password.
What it looks like on a normal day
- When
A new resident types in her address
ThenShe sees Ward 3, her alderman, Tuesday trash, her polling place and the road closure two blocks away.
- When
He subscribes to Trash and Ward 1 alerts
ThenHoliday schedule changes reach him by phone notification — no app to install.
Alerts by email, text or phone notification
Residents choose topics and their ward. Web push works without an app. Text keywords like TRASH and MEETING answer common questions.
- The resident assistant answers from your own pages, with sources
- Saved form drafts and request history
- Residents can download or delete their data
Questions
Do residents need an account?
No. Everything public works without one. Accounts just save an address and keep requests in one place.
Related features
Emergency mode, alerts & newsletters
One message to banner, email, text, voice call, push and social. One switch turns the site into an emergency page.
Learn more311 & requests (Sentra 311)
Report a problem from any page, track status in My City, and spot content gaps from real requests.
Learn moreSmart search
Answers from pages, PDFs, minutes and FAQs, with sources — and a report of what residents couldn’t find.
Learn moreSee Sentra CMS with your own website
We’ll scan your current site for free, then show you what it looks like on Sentra CMS, accessible from day one.